DELIVERY INFORMATION

Processing Time

Orders are processed within 1–2 business days (excluding weekends and holidays)
You’ll receive a confirmation email once your order has been dispatched

Shipping Options & Costs

United Kingdom (England, Scotland, Wales & Northern Ireland)

  • Royal Mail Tracked 24: Free (1–2 business days)
  • Royal Mail Special Delivery: £4.99 (Next-day if order placed by 12 PM)

Belfast Same-Day Delivery (BT1–BT17)

  • Orders must be placed before 2 PM, Monday–Saturday
  • Orders made after 2 PM will be delivered the next working day
  • Delivery window: 3 PM – 9 PM
  • We’ll text or email you when your order is on the move
  • If no one’s home, and no safe place or neighbour has been approved in your delivery notes, a £5 re-delivery fee will apply for the next-day drop-off

Ireland & Europe

  • Royal Mail International Tracked: Free (4–6 business days)

United States

  • Royal Mail International Tracked: $14.99 (8–10 business days)

Canada

  • Royal Mail International Tracked: CA$24.99 (8–10 business days)

Note: Delivery times are estimates and may vary depending on customs clearance, seasonal demand, or carrier delays

OTHER IMPORTANT INFO

  • Please ensure your shipping details are correct at checkout. J’s Lace cannot be held responsible for delays or lost packages caused by incorrect addresses

  • Once your order has been handed over to the shipping carrier, risk of loss or damage transfers to you

  • While we aim to meet all estimated timelines, J’s Lace is not liable for shipping delays due to carrier issues, customs, or events outside our control

ANYTHING ELSE, BABE?

Have shipping concerns? Email hello@jslace.co.uk or Whatsapp +447542491129 with your order number. We’ll sort it out x